Kisna optical Terms and Conditions of 10 day return policy for Eyeglasses and Prescription Sunglasses:

Kisna optical product must be shipped back with all of the manufacturers original packaging and with all accessories, including its case and cloth. If the product is not returned in its original condition, we will not be able to provide a refund or exchange. You will receive 100% of monies paid back for the frame providing if is in good condition. You will receive 50% of monies paid back on all lenses and/or add ons. These are custom orders and can’t be resold.

Kisna optical Terms and Conditions of 7 day return policy for Sunglasses and Reading Glasses:

The product must be shipped back with all of the manufacturers original packaging and with all accessories, including its case and cloth. If the product is not returned in its original condition, we will not be able to provide a refund or exchange. You will receive 100% of monies refund if is in good condition.

Kisna optical Terms and Conditions of 7 day return policy for Contact Lenses:

The product must be shipped back with all of the manufacturers original packaging and with all accessories. Contact lens pack should be sealed, incase packaging is worn out or torn we shall not refund or replace the product. Eyeglasses power and contact lens power differ and we shall not be responsible for wrong power selected by customer. Buyer is to pay for return shipping. Shipping charges will be deducted and the rest of the money will be returned.

However, if we’ve made a mistake with your order, then we will happily offer a refund of all costs, which also includes money spent on postage and packaging.

Once accepted, refunds will take 5-7 days to appear in your account.

Your information and privacy is very important to us. We will not give, trade or sell your personal information. We would only disclose your information to trusted third parties who assist in operating our website, conducting our business or servicing you.

Information we collect:
We collect information from you when you register on our site, place and order, provide feedback or fill out a form. When ordering from us we ask for your name, email address, mailing address, phone number and appropriate payment information.

As a satisfied customer we will include a ‘Selfie’ request to have your picture on our website. This is entirely optional and up to you but we would love to be able to share pictures of satisfied customers showing off their new eyewear.

Protecting your Information:
All information supplied by you in regards to your personal and payment information is transmitted via Secure Socket Layer (SSL) technology through our server.

Policy Changes
As we continue to develop and expand we may need to review and make changes to our policy. If this occurs the changes will be posted on this page.

Cookies
We use cookies to help us process items in your shopping cart as well as compile aggregate data about site usage and interactions. This aids us in improving our site to better meet your needs.

Consent
By using our site, you consent to our privacy policy.

Kisna optical Liability: 

• Kisna optical not liable for any loss or consequential damages resulting from an incorrect, illegible, out of date or otherwise invalid prescription being supplied to us by you.
• Kisna optical does not accept any liability for any consequential or incidental or punitive damages whatsoever arising from the use of this website or the purchase of goods or services from this website. All our prescription goods are sold on the basis that they will not be resold, lent, hired, or otherwise supplied to another individual. We reserve the right to refuse to sell any product.
• You agree to indemnify Kisna optical, and its directors and employees harmless from any claim or demand made by a third party, including any legal fees arising for a claim or demand, due or arising out of your submissions to or from the website, your use of the website, your connection to the website, or your violation of the terms and conditions of the website.
• Kisna optical shall have no liability to you for any failure or delay in supply or for any defect in goods supplied that is caused by any event or circumstances beyond our control, including, without limitation, national disasters, strikes or lockout and industrial disputes.

Kisna optical Website Terms and Conditions of Use :

1: Acceptance of Terms

Your access to and use of Kisna optical.com (“the Website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2: Advice

The contents of the website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

3: Changes to Website

Kisna optical reserves the right to:

3.1 Change or remove (temporarily or permanently) the website or any part of it without notice, and you confirm that Kisna optical shall not be liable to you for any such change or removal; and

3.2 Change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

4: Links to Third Party Websites

The website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites. You acknowledge and agree that we are not responsible for the content or availability of any such sites.

5:  Kisna optical Copyright

5.1 All copyright, trade marks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed to Kisna optical, or otherwise used by Kisna optical as permitted by law.

5.2 In accessing the website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial home use only.